DHgate Tracking in the UK: How to Track Your Order from China to Your Doorstep

When you place an order on DHgate from the UK, one of the most common questions is: How do I track my parcel? With most products coming from China, shipping can take several weeks, and keeping tabs on your delivery is essential for peace of mind.

In this guide, we’ll walk you through everything you need to know about DHgate tracking for UK buyers—how it works, how to understand your tracking updates, what to do if it stops updating, and when to expect delivery.

How Does DHgate Shipping Work?

DHgate itself doesn’t handle the shipping directly. Instead, each individual seller is responsible for dispatching your order using a shipping method of their choice. Some sellers use budget-friendly, slower couriers like China Post or Yanwen, while others may opt for faster methods like DHL, YunExpress, or even UK warehouse delivery.

Once your order is shipped, the seller uploads a tracking number to DHgate, and you’ll receive a notification that the item is “shipped.” From there, it’s up to the courier network and UK customs to move the item through various checkpoints before it arrives at your door.

Where to Find Your DHgate Tracking Number

After placing your order:

1. Log in to your DHgate account

2. Go to “My Orders”

3. Locate your order and click “View Details”

4. Look for a tracking number and a “Track Order” button

If the seller has shipped the item, there should be a tracking number listed. If not, you may need to wait a few days, especially for economy shipping methods.

How to Track DHgate Orders from the UK

There are three common ways to track your DHgate package:

1. DHgate’s Built-In Tracking

The “Track Order” button on DHgate links to their internal tracking system. This often pulls data from the original shipping provider but may not always be up to date—especially for packages that have left China and are now being handled by local UK services like Royal Mail.

2. Universal Tracking Sites

For more detailed updates, use third-party websites like:

• 17track.net

• Parcelsapp.com

• Trackingmore.com

Simply copy the tracking number from DHgate and paste it into one of these platforms. These tools can track multiple couriers worldwide and often show more accurate cross-border updates.

3. UK Courier Websites

Once the parcel clears UK customs, it may be handed over to a local delivery service such as:

• Royal Mail

• ParcelForce

• Hermes (Evri)

Use your tracking number on their respective websites once the tracking status says something like “arrived in destination country” or “in transit to delivery courier.”

Sometimes, the tracking number changes when handed over to a local courier. In that case, the universal tracking websites may show the new UK tracking ID for you to follow.

Understanding DHgate Tracking Statuses

Here are some common tracking updates you might see and what they mean:

• “Package Accepted” – Your item has been picked up by the courier in China.

• “In Transit” – The item is being processed and shipped through various hubs.

• “Arrived at Destination Country” – The parcel has entered the UK and is likely going through customs.

• “Out for Delivery” – It’s with the UK courier and should arrive the same day.

• “Delivered” – The package has reached your delivery address.

How Long Does DHgate Shipping to the UK Take?

Delivery time can vary depending on the shipping method selected. Here’s a rough breakdown:

• Standard Economy Shipping: 15–45 days

• DHgate Standard Shipping (via YunExpress/4PX): 10–25 days

• DHL/FedEx/UPS (Express): 5–12 days

• UK Warehouse (when available): 2–7 days

Most orders from China using free or cheap shipping options will take around 2 to 4 weeks to arrive in the UK. Customs clearance may cause delays, especially during busy seasons.

What to Do If Your Tracking Hasn’t Updated

It’s normal for packages to go without updates for a few days—especially during overseas transit or customs processing.

However, if your tracking hasn’t updated for 7–10 days, consider the following steps:

1. Check on 17Track or ParcelsApp – These sites often have more up-to-date data.

2. Contact the Seller – Use the DHgate messaging system to ask for an update or clarification.

3. Check for UK courier hand-off – If it has arrived in the UK, the tracking number may now work with Royal Mail or ParcelForce.

4. Open a Dispute (If Necessary) – If your item is past its estimated delivery time and there’s no update, you can open a dispute on DHgate and request a refund.

Can You Track DHgate Orders Without a Tracking Number?

Unfortunately, no. Some ultra-low-cost shipping methods do not include tracking, or sellers may not upload tracking info promptly. If you don’t see a tracking number after 5–7 business days, message the seller directly.

Final Tips for Tracking DHgate Orders in the UK

• Always copy your tracking number to a third-party tracking site for more reliable updates

• Be patient—slow shipping and gaps in tracking are common when ordering from China

• Choose “Standard Shipping” or “DHgate Premium Shipping” for better tracking visibility

• If possible, select items that ship from a UK warehouse to avoid long delivery times and customs delays

Tracking a DHgate order in the UK can be a little confusing at first, especially with international couriers and multiple hand-offs. But once you know where to find your tracking number and how to use the right tools, the process becomes much smoother.

Use this guide as your reference any time you’re waiting for a DHgate parcel. With a bit of patience and the right tracking tools, you’ll be able to monitor your delivery all the way from China to your doorstep in the UK.