DHgate Login From the UK: A Complete Step-by-Step Guide
Learn how to log in to DHgate from the UK with this step-by-step guide. Includes tips for password recovery, social login, and troubleshooting common login issues.
GUIDES
Sam
4/14/20253 min read


Whether you’re a first-time buyer or a returning customer, logging in to DHgate is the starting point for managing your orders, tracking shipments, and contacting sellers. For users in the UK, the login process is straightforward—but there are a few tips and considerations that can make it even easier and more secure.
In this article, we’ll walk you through the DHgate login process step by step, explain what to do if you forget your password, and help you troubleshoot any common login problems.
Where to Log In to DHgate in the UK
To log in to DHgate, go to the official website: www.dhgate.com. The login process is the same for all users globally, but the site will automatically detect your region and display prices in GBP (£) when you set your location to the UK.
You can also log in via the DHgate mobile app, available on both iOS and Android. The app provides a slightly more streamlined experience and often comes with extra coupons or notifications.
Step-by-Step: How to Log In to DHgate
Visit the DHgate Homepage
Go to www.dhgate.com. In the upper right corner, click on the “Sign In” button.Enter Your Credentials
You can log in using:Your registered email address or username
Your password
Alternative Login Methods
DHgate also allows login through:Google account
Facebook
Apple ID (on mobile devices)
These social login options are convenient but require that your DHgate account is linked to that platform.
Click “Sign In”
Once your details are entered, click the yellow “Sign In” button to access your account.
How to Stay Logged In
There’s a checkbox labeled “Keep me signed in.” This option saves your session so you don’t have to enter your credentials every time. Use this on your personal device only—avoid it on shared or public computers for security reasons.
Troubleshooting DHgate Login Problems in the UK
If you're having trouble logging in from the UK, here are a few tips:
Wrong Password
Click on the “Forgot Password?” link on the login page. Enter your email, and DHgate will send you a password reset link. Make sure to check your spam or junk folder if you don’t see it.Email Not Recognized
Double-check your spelling. If you originally registered using a social account (e.g., Facebook), try logging in that way instead.Two-Factor Verification (2FA)
Some users may be prompted to verify their login via email or SMS for added security, especially if you're logging in from a new device.Page Not Loading
If DHgate's site is slow or won’t load, try switching browsers or clearing your cache. Chrome or Firefox are generally the most compatible.App Login Issues
If you’re using the mobile app and facing issues, try updating the app or reinstalling it. Also, make sure you have a stable internet connection.
How to Change Your Password or Login Email
Once you’ve logged in, you can go to “My Account” > “Account Settings” to:
Change your password
Update your login email
Manage your linked social accounts
It’s a good idea to use a secure, unique password and update it regularly to protect your account.
Tips for Secure DHgate Login in the UK
Avoid using the same password across multiple sites.
Use two-factor authentication when available.
Always log out if you're using a shared or public computer.
Don’t share your login details with anyone—even if they claim to be from DHgate customer support.
Logging in to DHgate from the UK is quick and easy, whether you're using the desktop site or mobile app. But knowing how to manage your credentials, recover your password, and troubleshoot problems can save you time and frustration.
Once logged in, you’ll be able to shop securely, track your orders, and contact sellers with ease. If you’re new to the platform, take a few minutes to explore your account settings and personalize your experience for better service and faster checkout.